ÖRAG Österreichische Realitäten-Aktiengesellschaft, ÖRAG Immobilien Vermittlung GmbH, Österreichische Facility Management Gesellschaft mbH, Friedrich & Padelek Gesellschaft m.b.H. and ÖRAG Immobilien West GmbH are each independent companies which are linked to each other (all together hereinafter referred to as the "ÖRAG Group"). The companies of the ÖRAG Group jointly determine the purposes and means of processing and are therefore joint controllers (Art 26 (1) GDPR). In this document, the joint controllers have essentially agreed that ÖRAG Österreichische Realitäten-Aktiengesellschaft fulfills the obligations of the GDPR.
The controllers for the processing of personal data within the meaning of the General Data Protection Regulation (GDPR) are therefore
ÖRAG Österreichische Realitäten-Aktiengesellschaft
A: Herrengasse 17, 1010 Wien, Österreich
T: +43/1/534 73 - 0
ÖRAG Immobilien Vermittlung GmbH
A: Bankgasse 1, 1010 Wien, Österreich
T: +43/1/534 73 - 100
Österreichische Facility Management Gesellschaft mbH
A: Herrengasse 17, 1010 Wien, Österreich
T: +43/1/534 73 - 400
Friedrich & Padelek Ges.m.b.H
A: Teinfaltstraße 9/4, 1010 Wien, Österreich
T: +43/1/533 56 86 – 0
ÖRAG Immobilien West GmbH
A: Franz-Josef-Straße 15, 5020 Salzburg, Österreich
T: +43/662/877 666 – 0
The joint controllers process your personal data in compliance with the provisions of the EU General Data Protection Regulation (GDPR), the Data Protection Act (DSG) and all other relevant laws (e.g. TKG 2021).
The legal basis is the fulfillment of (pre)contractual (Art 6 para 1 lit b GDPR) obligations, the legitimate interests of the ÖRAG Group (Art 6 para 1 lit f GDPR) and consent (Art 6 para 1 lit a GDPR in conjunction with § 174 TKG 2021).
Data processing by the company you contact
In order to receive real estate offers of interest to you from the ÖRAG Group, you can contact us via our website or app.
In this case, the company you have contacted will process the data you provide, such as your name, address, e-mail address, telephone number and information about your desired project.
Your personal data is processed for the purpose of sending you interesting real estate offers by e-mail and is therefore necessary for the implementation of pre-contractual measures (Art. 6 para. 1 lit. b GDPR).
Transmission of your data to the other (joint) controllers and joint customer database
Furthermore, your data will also be transmitted to the other joint controllers mentioned under point 1 or processed in a joint data management system.
The joint controllers can access your personal data, in particular your preferences, in order to match the respective real estate offers with your preferences. The transfer to the other (joint) controllers and the administration in the joint customer database is therefore based on the legitimate interest of all joint controllers (Art. 6 para. 1 lit. f GDPR) to provide you with the best possible customer service and real estate portfolio. You can object to this processing of your personal data in accordance with Art. 21 GDPR.
Transmission of additional real estate offers
We also process your personal data in order to send you additional real estate offers that may better meet your requirements. The transmission takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR in conjunction with § 174 TKG 2021). You can revoke this consent at any time with effect for the future without giving reasons.
Breaking through the joint responsibility
From the point at which you express your interest in concluding a contract for a specific property, only the company from whose portfolio the property for which you express your interest in concluding a contract originates is responsible for processing your personal data in connection with the specific property.
Your personal data will be transmitted to the following recipients for the technical processing of the appointment coordination:
timum GmbH, Große Hamburger Straße 28, 10115 Berlin, Germany. Further information on data processing by timum GmbH can be found here.
For the secure storage of your data in a database, the ÖRAG Group transmits your personal data to the following other recipients (so-called processors):
onOffice Software GmbH, Hollandstraße 18/Top10, A-1020 Vienna
Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland
Your personal data will not be transferred to a third country.
The personal data you provide will be stored for a period of 12 months.
If you no longer wish to receive real estate offers, please let us know by sending an e-mail to firstname.lastname@example.org. In this case, we will not send you any further real estate offers.
You provide the ÖRAG Group with your data voluntarily, without any legal obligation. However, the processing of your data is necessary in order to be able to inform you about current offers. If the data is therefore not provided or not provided to the required extent, we will not be able to inform you about current offers.
You have the following rights vis-à-vis us with regard to all personal data processed by us and concerning you: Right of access (Art 15 GDPR), rectification (Art 16 GDPR), erasure (Art 17 GDPR), restriction of processing (Art 18 GDPR) and data portability (Art 20 GDPR).
In particular, you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on legitimate interests (Art. 6 (1) (f) GDPR) in accordance with Art. 21 GDPR. If the above-mentioned legitimate interests do not prevail or the processing serves the assertion, exercise or defense of legal claims, your personal data will no longer be processed.
The joint controllers of ÖRAG Österreichische Realitäten-Aktiengesellschaft have assigned the exercise of the obligations arising from the GDPR, in particular the exercise of the rights of data subjects.
If you are of the opinion that the processing of personal data concerning you violates data protection regulations or is necessary to assert all of the aforementioned rights, please do not hesitate to inform us of your concerns in writing (by letter or e-mail) at the following central contact point:
Contact: Tel. +43 1 534 73 - 0
Data protection management: email@example.com
In such cases, you also have the right to lodge a complaint with the competent supervisory authority. In Austria, this is the Data Protection Authority (DSB).6. final provisions