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The ÖRAG App: Your service portal on the go

Fast, transparent, and available 24/7. With the ÖRAG App and web portal, you can handle everything online — damage reports, documents, status updates, and more.
Download the app from the Apple App Store
Download the app from the Google Play Store
Access web portal

Your benefits at a glance

link to page Quick & easy

Quick & easy

Report issues or damages with photos directly in the ÖRAG App. Your request is processed quickly, and you receive ongoing status updates via push notification.

link to page Everything at a glance

Everything at a glance

With the ÖRAG App, you always have everything in view: Receive updates on the digital notice board and access personal and property-related documents.

link to page Always informed

Always informed

Do you have questions about your rental contract, ordering additional keys, or owners’ meetings? In the FAQ section, you’ll find answers to the most common questions.

Registration

Registering for the ÖRAG App is this easy:

  • Receive your invitation

    All property owners and tenants of units managed by us automatically receive an invitation via email or SMS.

  • Install the app or open the web portal

  • Confirm your registration
    Open the email invitation and click “Confirm registration.”

  • Set your password
    Choose your personal password and log in.

  • Done!
    You now have access to your digital customer service — around the clock.

Haven’t received an invitation yet?
Simply request a new invitation below — our team will take care of it right away.

Request a new invitation

Complete address of the unit managed by us (if you have multiple units, please provide any one of the addresses)

By submitting this form, the personal data you provide will be processed by Österreichische Realitäten AG in order to send you an invitation to the ÖRAG App. For further information, please refer to our privacy policy.

FAQs

  1. I haven’t received an invitation — what should I do?
    Please use the “Request invitation” form. We will send you a new personalized invitation.

  2. Can I use the web portal without the app?
    Yes, at https://oerag.idwell.com/ — registration required.

  3. I forgot my password.
    Use the “Forgot password” function in the login area of the app or the portal.

  4. What types of requests can I submit digitally?
    Damage reports, general inquiries, document requests, and much more — including photo documentation and status updates. You can also view relevant documents directly in the app.

  5. How do I receive status updates?
    Via push notifications in the app or by email in the web portal.

  6. Data protection & security
    All data is processed in accordance with GDPR. Details can be found in our privacy policy.

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